Frequently Asked Questions

How do you accept payment?

We accept payment in the form of cash, checks, or credit cards. Credit cards we accept include MasterCard, Visa, Discover, or American Express.

I’m interested in painting my house trim to match my new garage door color. Where can I find the color formulas?

Our Color Chart and instructions will provide you with paint color formulas to match your trim to your garage door! There are also instructions for re-painting your door to match original colors.

What type of operators do you have?

For our complete list of operators, visit the Garage Door Opener section of this website.

What is the warranty for torsion spring replacement?

Our torsion spring warranty is one year for labor and five years for the spring. Warranties cover material and workmanship defects and begin on the same day of your service.

What if I need to replace other parts? How long are your parts and labor warranties?

All garage door parts and accessories are covered for 90 days beginning on the day of service. Labor, meanwhile, is covered for 30 days.

How do I change the code on my keypad?

Check the instructions on the back of your keypad for instructions on how to change your code. If your keypad is not pictured in the instructions, contact our Service Department.